1. Overview
This Privacy Policy explains what information Distillio collects, how we use it, and what choices you have.
Our goal is to keep data handling transparent, minimal, and aligned with the product’s practical purpose.
2. Authentication and Account Data
When you create an account or sign in, we process authentication details such as your email address and account identifiers.
We use this information to secure your access, maintain your account, and provide core app functionality.
3. Book, Session, and Report Data
When you upload a shelf photo, we process image content to identify books and support report generation.
We store your selected books, session history, and generated report outputs so you can revisit your Distillio library.
4. AI Processing for Identification and Report Generation
Distillio uses automated processing and AI services to identify titles from uploaded images and generate structured report content.
This processing may involve sending limited relevant data to service providers strictly for delivering requested features.
5. Stripe Payments and Billing
Payments and subscription billing are handled by Stripe.
Distillio does not store full payment card details; billing records and subscription status data needed to provide access are retained.
6. Loops Email Delivery and Unsubscribe Handling
We use Loops to deliver product emails, including trial nurture and subscriber retention messages.
Loops manages subscription preferences and unsubscribe handling so users can opt out of non-essential email communications.
7. PostHog Product Analytics
We use PostHog to understand product usage, improve onboarding, and measure key funnel events such as report generation and subscription upgrades.
Analytics data is used in aggregate to improve product experience and business performance.
8. How We Use Data
We use collected information to operate the app, deliver reports, process billing, send service communications, improve reliability, and maintain security.
Where required, we process data based on contract performance, legitimate interests, consent, or legal obligations.
10. Data Retention
We retain account and usage data for as long as needed to provide the service, comply with legal requirements, and resolve disputes.
Retention periods may vary by data type and legal obligation.
11. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or export your personal information.
You may also object to or restrict certain processing activities where applicable.
12. Security
We apply reasonable technical and organizational safeguards to protect personal data.
No system can guarantee absolute security, but we continuously improve protections.
13. Changes to This Policy
We may update this Privacy Policy over time. Material updates will be reflected by the updated date on this page.
14. Contact
If you have privacy questions or requests, contact Distillio through the support channel listed in the app.